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Q: What is Red Light Therapy?

A:Red and Infrared lights use LED bulbs that emit ranges of wavelengths that penetrate the outermost layer of the skin, The cells absorb this as usable energy and causes various reactions within the cells which have a variety of benefits.

Q: What is the difference between Red and Near Infrared (NIR) Light Therapy?

A: Red Light is a shorter wavelength, at 660nm. This effective wavelength penetrates about 1-2 mm below the dermis (skin's) surface. There are many clinical and research studies on the benefits of Red light Therapy.

Near Infrared light is barely visible to the human eye. NIR is a longer wavelength and it penetrates 2-3 mm deep below the dermis (skin) surface. Each of our products provides half Red at 660nm and half Near Infrared light Therapy at 850nm. 


Q: Are there Risks to Red/ NIR light therapy?

A: There are no known side effects and Red Light Therapy overall is considered to be safe. Red Light Therapy has been rigorously studied and tested for years- decades, even.
There have been many studies in the labs at NASA and at leading medical research institutions in the world. 
Several of the world's leading researchers from Harvard Medical School, a leading Indian research institute and MIT published a peer-reviewed meta-analysis in 2013 describing light therapy's "noninvasive nature and almost complete absence of side effects."

Q: Are there contraindications to using Red/ NIR therapy?

A: If you have a sensitivity or allergy to light we recommend talking to your physician prior to using WAVE. 
*Please speak to your healthcare provider prior to using Wave Red light Therapy, if you are pregnant, have lesions (cancerous or benign), taking medication that is a photosensitizing drug. 

Q: Is Red Light Therapy safe for children?

A: Yes, there have been no side effects detected.
Do not use the WAVE device on infants.

Q: Is NIR Therapy the same as the Infrared sauna?

A: While both are very beneficial, light therapy (also known as photobiomodulation) and heat therapy are very different in terms of their mechanisms of action. The goal of Far Infrared sauna is to increase core temperature using long wavelengths to penetrate deep... resulting in heat stress whereas Red/ NIR light therapy uses specific wavelengths of light to enhance cellular processes.



Q: How do you compare to other Red / NIR light Therapy?

A: We're passionate about making Red and NIR light Therapy affordable, effective and safe.
We have powerful devices that are FDA approved available that compete quality-wise with those that are known in the marketplace... for 1/3 of the price. 
We're in this business to support your wellness journey and to make WAVE a therapy everyone can enjoy.

Q: Are you FDA Approved?
Yes! All of our products are FDA approved

Q: What Makes WAVE so affordable?

A: We have efficient operations and very little overhead.

We work directly with our manufacturer, cutting out the middle man. Our goal is to get the benefits of Red light/ NIR Therapy into more homes and make it as cost effective as possible for our clients on their wellness journey.


Q: What about EMFs and the WAVE Red light?

A: All electrical products will generate some EMF, our Therapy lights are extremely low EMF (lower than most "average" appliances emit in your household)



Q: How do I start using the WAVE?

A: We recommend starting slow and building as you go.
Start farther away from the device and use a shorter treatment time.

Q: What is the maximum recommended treatment?

A: We recommend you do not exceed 15-20 minutes of total exposure at close range.  

Q: How often should I use my WAVE  

A: We suggest at a minimum of 3-4 times per week, ideally once daily. 
Note: If more than one treatment per day is required, treatments should not be within 6 hours.

Q: How far should I be from my WAVE device during treatment?

A: The closer to the device you get the more energy you absorb and is available to the body. The further you move from the light the energy availability diminishes.
The further you are from the device, the more area you will cover and the longer your session time with be. 
The closer you are to the WAVE, the more contained area you will cover and the shorter your session will be. 

Q: I have skin issues, What do you recommend?

A: Skin reacts well to Red Light Therapy (660nm). We recommend 30 seconds-5 minutes at a close to mid range and at a further range up to 1 meter away from the device for up to 14 minutes,
*If using Red Light for anti-aging we recommend standing between .3 - 1 meter away from the device. 
*For more specific medical or therapeutic sessions (including: wounds, scars, sores, skin disorders, or stimulate hair growth, etc) we recommend you stand closer to the WAVE. 

Q: What is the recommended protocol for injuries? 

A: For treating deeper issues, which can include muscle, brain, bones, tendons, glands, fat, joints, fat, etc., we use near infrared light (850nm). 
In this case we suggest always being close to the light. 
Treat for 2-15 minutes.

Q: Should I protect my eyes?

A: The typical human eye responds to wavelengths 400nm to 700nm. Eye protection isn't necessary.
We recommend to keep your eyes closed for the first moments of treatment until you're adjusted to the brightness before you look directly into the light as initially as it can be uncomfortable .
Red light has been proven to support eye health and even reverse retinal damage.
*Please remove glasses or contacts prior to your WAVE session.


Q: Should I wear clothing?

A: We recommend completely undressing to ensure the highest level of light absorption.

Q: How long until I see or feel results?

A: Many users report acute energy, mood, performance, and recovery benefits with every session.
Many see benefits like reduced inflammation and joint pain in a matter of days to weeks.
For more full-body health and healing benefits like skin health, fat loss, and other long-term improvements may take 2+ months of consistent use.

Q: What if I use Botox or Filler?

A: Botox and other chemicals shouldn't be affected. However, light therapy is proven to increase your skin's natural collagen production, so you may find you no longer need as much, or as often.

Q: Where do you ship?

A: Currently, We are only shipping to the US and Canada. We hope to expand this in early 2022
Most packages ship from our manufacturing facility in asia. 

*Please note, when an order is shipped, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These duty fees are not included in our prices and we are unable to calculate import fees added to your shipment. If applicable, these charges are the responsibility of the recipient and will typically be due once the shipped goods arrive at the country of destination prior to delivery. For further information, we recommend contacting your local customs office

Q: What are your shipping rates?

A: We currently ship to the US and Canada. we offer free shipping.

Q: How long does it take to process an order?

A: You can expect your order to leave our facility within 3-5 business days of placing your order.

Q: How long does shipping take to Canada/ US?
A: shipping can vary slightly yet you can expect your order to be delivered within 9-15 business days.

Q: Can I track my order?

A: Yes when you place an order you will receive an email with your tracking information once the shipment is processed.

Q: Do you do returns?
A: Do to the nature of the item we offer a 60-day satisfaction guarantee. AS WE OFFER FREE SHIPPING TO YOU, IF YOU MUST RETURN AN ITEM within our policy timeline YOU WILL BE RESPONSIBLE TO PAY RETURN FEES.


Q: Does WAVE have a warranty policy?

A: All WAVE Red Light products are built to last and come with a 60-day satisfaction guarantee, as well as a 2-year limited warranty.
As we offer free shipping to you, if you must return an item, you will be responsible to pay return fees.

Q: How Do I contact Wave?

A: It's Simple; fill out our Contact form on our Contact page!









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